Frequently Asked Questions

1) What results can we expect in the first 90 days?
Clear priorities (Rocks), a working Scorecard, tighter meetings, and fewer repeated issues. Most teams report faster decisions and calmer weeks.

2) Do you work outside Australia?
Yes. I regularly work with leadership teams across Southeast Asia as well as Australia—onsite or virtual.

3) How is EOS® different from other frameworks?
EOS is practical and light. It focuses on simple tools and weekly cadence so real teams actually use it.

4) Can we start without a big commitment?
Yes. Begin with a free intro call. If there’s fit, we map a 90-day kickstart and review from there.

5) What size companies do you work with?
Typically 10–250 people, but the common denominator is a committed leadership team.

6) What industries do you support?
Broad experience—services, tech/MSP, professional services, manufacturing, and scale-ups.

7) Do you offer virtual sessions?
Yes. Many clients blend in-person quarterlies with virtual Level-10 tune-ups.

8) How do we measure success?
We track lead indicators on your Scorecard and specific quarterly outcomes you choose.

About Jeni

1) What’s your background?
Co-founded an IT services company, implemented EOS® in 2017, rebranded to Otto IT, and exited in 2022. Now I implement EOS and coach leaders across ANZ & SE Asia.

2) What’s your coaching style?
Plain English, practical tools, and steady cadence. We trade perfection for progress.

3) Do you partner with other specialists?
Yes. I can bring in trusted partners (e.g., People & Culture, finance, brand) if a project needs it.

4) Are references available?
Yes—on request. I also share anonymized case stories in Results.